GameStop Under Fire as Reports Surface of Damaged Nintendo Switch 2 Consoles

GameStop Under Fire as Reports Surface of Damaged Nintendo Switch 2 Consoles

Quick Summary

Reports are surfacing of GameStop damaging Nintendo Switch 2 consoles by stapling receipts to the boxes, potentially puncturing screens. GameStop is investigating and offering replacements. Some Walmart orders are canceled, and Target shipments are delayed. Nintendo projects 15 million unit sales by March 2026.

Early adopters of the highly anticipated Nintendo Switch 2 are facing unexpected woes, as reports emerge of damaged consoles arriving from GameStop. Several gamers, primarily in the New York area, have reported that GameStop employees may have stapled receipts directly to the console boxes, resulting in punctured screens. Social media is abuzz with images of damaged screens and frustrated customers.

GameStop has acknowledged the issue and stated they are actively investigating the situation. The company has promised to replace any consoles damaged due to their handling. However, the incident has sparked outrage among consumers eager to get their hands on the new device.

Adding to the launch day turbulence, some customers are reporting order cancellations from Walmart and delays in shipments from Target. Despite these initial hiccups, Nintendo remains optimistic about the Switch 2's market performance, projecting sales of 15 million units by March 2026. The new console boasts a larger, crisper screen and redesigned Joy-Cons, features that are expected to drive strong consumer demand. The initial reports of damaged units, if widespread, could impact consumer confidence and sales figures.

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